ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Deputy Store Manager (Maternity Cover) – Zara Cardiff

Full-Time Opportunity

At Zara, part of the Inditex Group, we are looking for a passionate and results-driven Deputy Store Manager to join our Cardiff team on a maternity cover basis.

This is a fantastic opportunity to step into a key leadership role within a fast-paced retail environment, supporting the General Manager to drive performance, lead teams, and deliver an exceptional customer experience.

🔹 The Role

As Deputy Store Manager, you will play a pivotal role in the day-to-day running of the store. You will work closely with the General Manager, Operations, Product, and CX teams to ensure seamless store operations and strong commercial results.

🔹 Key Responsibilities

Sales & Operations

• Support the General Manager in delivering sales targets and store KPIs

• Coordinate across Product, Operations, and Customer Experience teams

• Ensure smooth store operations across floor, stockroom, and cash desks

• Drive product flow, replenishment, and stock management efficiency

• Maintain high standards of store presentation, organisation, and maintenance

People & Leadership

• Lead, motivate, and develop the team through clear communication and coaching

• Manage scheduling, productivity, and payroll processes

• Support recruitment, performance management, and succession planning

• Promote a positive, inclusive, and high-performing store culture

Customer Experience

• Lead by example to deliver exceptional customer service

• Work with the CX Manager to enhance the in-store experience

• Ensure operational excellence supports customer satisfaction

Compliance & Security

• Support all store security, cash handling, and loss prevention procedures

• Maintain high standards of health & safety across the store

🔹 About You

We are looking for someone who is:

• Experienced in managing a fast-paced retail environment

• A strong people leader who inspires and develops teams

• Commercially focused, with the ability to drive sales and productivity

• Highly organised, adaptable, and solution-oriented

• Confident in decision-making and working under pressure

• Passionate about fashion, customer experience, and innovation

🔹 Why Join Zara?

At Inditex, we celebrate diversity, creativity, and opportunity. We are committed to building inclusive teams where everyone feels valued and empowered.

You’ll be joining a global brand that:

• Invests in your development and progression

• Encourages innovation and fresh thinking

• Champions sustainability and responsible retail

INDINDITEXSM