Style Advisor

STYLE ADVISOR -MASSIMO DUTTI -LONDON

Key Responsibilities

• Greeting customers who enter the store/department

• Providing excellent customer service

• Giving advice and guidance on product selection to customers

• Answering queries from customer

• Maintain an up to date customer database

• Making sure sales targets are met

• Getting feedback from customers

• Adapt to the customers own interest in colour, style and shape

• Create complete looks from head to toe to match customers style

• Inform customers about fashion trends

• Remember loyal customers names, sizes and preference and maintain friendly relationship

• Provide product detail ,including fabrics, wash care instructions

Skills and Attitude

• Having a friendly and outgoing personality

• Comfortable working with the members of the public

• Should have a confident manner

• Must be helpful and polite

• Knowledge of technical equipment iPad, iPod

• Smart appearance and articulate

• Excellent communication and customer service skills

• A team player

• Ability to remain calm and work under pressure

• Creative and innovative

• Organized and practical

• Keeping up to date with current and changing trends in fashion