MASSIMO DUTTI VISUAL MERCHANDISER IN STORE KINGS ROAD LONDON

Job Title

MERCHANDISER BASED IN THE STORE

Full time Position

General Manager / Department Manager / Regional Merchandiser

Key Responsibilities

•       To maximise sales through product display in line with Company guidelines and through commercial awareness

•       Ensure all new stock (clothing, shoes and accessories) is merchandised in accordance with the Company photographs provided, and in a timely manner

•       Ensure the shop floor is replenished (clothing, shoes and accessories) throughout the day and when instructed to do so by the Manager

•       Increase sales by continuously displaying the product in a way that is in line with the latest trends of the season and with customer needs.

•       Assist with the training and development of all store employees on product knowledge, image and collections.

•       Liaise with the Regional Merchandiser and General Manager to carry out regular and appropriate floor moves in all sections.

•       Ensure own commercial awareness of forthcoming trends, colours, fashion and competitors is to the highest level and use this to drive the sales of the store.

•       Demonstrates commercial analyses and reacts to information.

•       Give feedback about the product to the Managers, Regional Merchandiser and Head Office (VM Department, Accessories Department and Shoes Department).

•       Knowledge of the products on the shop floor and stockroom levels

•       Guarantee adequate lighting in store to merchandise the product

•       Mannequin handle and display of stock change to guarantee image of collections is up to date

•       Participate in store openings when required

•       Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone

•       Complete other tasks as necessary to support the overall store

•       Be available for Cashiers should they request help

•       Ensure effective communication with the Management Team at all times

•       Comply with the Company Health & Safety Policy at all times

•       Mannequin handling, styling and outfit building to suit commercial and images requirements of brand

•       Competitor Analysis - to ensure the brand is meeting the needs of our customer, and to maximise revenue through commercial actions based on CA

Experience and Qualifications

•       Previous fashion retail experience

•       Excellent customer service

•       Supervisory experience is desirable

•       Previous mentoring and/or coaching skills desirable

Skills and Attitudes

•       Strong communication and interpersonal skills

•       Ability to lead by example, motivate and develop staff.

•       Commitment to excellent customer service

•       Ability to work under pressure

•       Good interpersonal skills

•       Strong initiative and self-motivation

•       Strong time management and organisational skills

•       Strong team management

•       Strong KPI analysis to help to improve sales of the store (Ranking analysis)

•       Commitment to excellent customer service skills