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EMPLOYEE RELATIONS SPECIALIST INDITEX UK

  • On-site
    • LONDON, Greater London, United Kingdom
  • Human resources

Job description

Employee Relations Specialist (UK)

London | Office-Based | Inditex

We are hiring an Employee Relations Specialist to support our UK retail business across multiple brands within one of the largest fashion retailers in the world.

This is a high-volume, operational ER role requiring strong experience in case management, UK employment law, and stakeholder management within a fast-paced environment.

Key Focus of the Role

  • End-to-end ER case management (disciplinary, grievance, capability, investigations, appeals, SOSR)

  • Managing high-risk and complex employee relations cases

  • Providing clear, practical guidance to retail managers

  • Ensuring legal compliance (UK employment law, ACAS) and consistent decision-making

  • Supporting restructures, change programmes, and business-critical activity

  • Conducting weekly store visits – this is a hands-on, field-facing role

  • Using data, judgement, and risk assessment to drive outcomes

What You Must Bring

  • Proven experience in Employee Relations / ER Specialist / HR Advisor role

  • Strong knowledge of UK employment law and ER best practice

  • Experience managing high-volume ER caseloads independently

  • Background in retail, hospitality, logistics, or other fast-paced environments

  • Confidence influencing and challenging stakeholders at all levels

  • Ability to work at pace with accuracy and strong attention to detail

  • Comfortable in an office-based role with regular travel to stores

(CIPD or equivalent experience beneficial)

What Makes This Role Different

  • Scale – supporting multiple brands across a large UK retail network

  • Pace – high-volume, real-time decision making

  • Exposure – direct impact on store operations and employee experience

  • Ownership – managing cases end-to-end with real accountability

Why Join Inditex

  • One of the largest global fashion retail groups

  • A business where decisions happen quickly and impact is visible

  • Opportunity to build depth in complex, commercial ER

  • Work alongside experienced leaders in a high-performance environment

Important

This role is best suited to candidates who are:

  • Resilient, decisive, and solutions-focused

  • Comfortable working in a high-volume, fast-moving ER environment

  • Motivated by operational impact rather than purely strategic HR

If you have strong Employee Relations experience, thrive in fast-paced retail environments, and are looking for a role with real ownership and complexity, apply now.

INDINDITEXSM

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